Contact information
How to reach Charmochi
We are an online-only shop. The fastest way to reach a person is email or the contact form on our website — we reply within one business day, Monday to Friday.
- Email: rolisozdaymond@gmail.com
- Contact form: the Contact Us page on this website
- Location: Fenton, Missouri, United States
- Support hours: Monday to Friday, 9:00–17:00 US Central Time
Please include your order number when writing about an existing order — it lets us answer in one reply instead of three.
We do not operate a phone line or a retail counter. Charmochi has no physical store open to visitors.